Our Response to Coronavirus
Please know we are doing everything we can to keep everyone healthy while continuing to provide services to our clients. In order to keep our staff, clients and their families safe, we have implemented the following protocols.
Intake hours and lobby
We are maintaining regular intake hours, Monday to Friday 9 am to 3 pm for both outpatient and residential levels of care. However, the lobby at our Administration and Outpatient building on Jaguar Drive will be open for clients and individuals for intake only. Before entry to the building, everyone—staff, existing clients and potential clients—is being screened
Please note: If you have flu-like symptoms or suspect you might be infected, DO NOT COME IN TO SFRC. You should call the New Mexico Department of Health Coronavirus Hotline directly to receive instructions.
Individuals seeking admission to SFRC will be screened to assess risk of the Coronavirus. If an individual is identified as being high risk, he/she will be instructed to call the Coronavirus Hotline for more information prior to being considered for admission.
New screening protocols, managed by SFRC’s medical director, are in place to keep everyone safe. A tent has been set up in the parking lot where individuals seeking admission to SFRC will be screened for COVID-19 before entering the building. Once they enter the building they are screened for admission to SFRC programs.
Family members are asked to remain in their cars throughout these screening processes.
Keeping the environment safe
Safety precautions have been implemented in all SFRC facilities. Staff and clients must wash their hands upon entering the building and surfaces in public areas are sanitized at regular intervals.
Residential and Outpatient services
Both the Men’s Residential Treatment and Women and Children’s Residential Treatment programs are still operating with in-person groups and counseling.
- Beginning March 23, all Outpatient services, including individual counseling and group sessions, will be provided via Telehealth, videoconferencing, or telephone.
- Residential/Inpatient Groups will still be conducted in person.
- Clients should call our main number or reach out to their core counselor for more information.
- Sunday visitation for our Residential clients will be discontinued until further notice.
- 12-step meetings are suspended until further notice.
We continue to monitor the situation and will make changes to our procedures to remain responsive to the outbreak. Please check our Facebook page and this website for updates.
Thank you for working with us during this challenging time. Your continued support through this difficult situation is greatly appreciated.
Fully Accredited Alcohol and Drug Treatment Program
Our CARF (Commission for the Accreditation of Rehabilitation Facilities) accredited treatment programs blend the traditional 12-step philosophy with current state of the art, empirically based treatment practices. Clients experience how the stigma of addiction and mental illness can be overcome through compassionate and cooperative care provided by our community and staff.
Santa Fe Recovery Center services are provided without discrimination due to race, color, sex, age, national origin, disability, religious belief, gender identity, sexual orientation, political affiliation, or inability to pay. Sliding fee discounts for essential services are offered based on family size and income.
Los servicios de Santa Fe Recovery Center se brindan sin discriminación por motivos de raza, color, sexo, edad, nacionalidad, discapacidad, creencias religiosas, identidad de género, orientación sexual, afiliación política o incapacidad de pago. Descuentos para los servicios esenciales son ofrecidos dependiendo de tamaño de la familia y de los ingresos.