Our Response to Coronavirus
Please know we are doing everything we can to keep everyone healthy while continuing to provide services to our clients. In order to keep our staff, clients and their families safe, we have implemented the following protocols.
Previously SFRC had restricted admissions to clients living in Santa Fe County. With the increase availability of testing, SFRC is pleased to be able to open admission to clients from other NM counties. For those clients who reside in Bernalillo, San Juan, Dona Ana, Sandoval and/or McKinley counties, the hospital is also running COVID-19 testing and we are requiring clients to be tested before coming into our Jaguar building for an assessment.
SFRC’s hours for screenings and assessments have been adjusted to 9:00 am to 5:00 pm Monday through Friday for outpatient and residential levels of care. The Administration and Outpatient building on Jaguar Drive is open for clients and individuals for intake only. Family and friends may not accompany them into the building at this time. Before entry to the building, everyone—staff, existing clients and potential clients—are being screened for COVID symptoms.
For more information, please call our main number 505-471-4985, between 8.00 am to 5.00 pm.
Please note: If you have flu-like symptoms or suspect you might be infected please call the New Mexico Department of Health Coronavirus Hotline directly at 855-600-3453 for further instructions.
Individuals seeking admission to SFRC continue to be closely screened to assess risk of the Coronavirus. If an individual is identified as being high risk, he/she will be instructed to call the Coronavirus Hotline for more information prior to being considered for admission.
Screening protocols, managed by SFRC’s medical director, are in place to keep everyone safe. Once people enter the building they are screened for admission to SFRC programs.
Family members are asked to remain in their cars throughout these screening processes.
Keeping the environment safe
Safety precautions have been implemented in all SFRC facilities. Staff and clients must wash their hands upon entering the building and surfaces in public areas are sanitized at regular intervals.
Residential and Outpatient services
Both the Men’s Residential Treatment and Women and Children’s Residential Treatment programs are still operating with in-person groups and counseling.
- All Outpatient services, including individual counseling and group sessions, will be provided via Telehealth, videoconferencing, or telephone.
- Residential/Inpatient Groups will still be conducted in person.
- Clients should call our main number or reach out to their core counselor for more information.
- Sunday visitation for our Residential clients will be discontinued until further notice.
We continue to monitor the situation and will make changes to our procedures to remain responsive to the outbreak. Please check our Facebook page and this website for updates.
Thank you for working with us during this challenging time. Your continued support through this difficult situation is greatly appreciated.