Santa Fe Recovery Center, Inc. (SFRC) operates its programs and services without regard to race, color, national origin, and disability, in accordance with Title VI of the Civil Rights Act and the Americans with Disabilities Act. A discounted/sliding fee schedule is available to those who need it based on family size and income.
In-Person by documenting their complaint, preferably by completing a Client Concern/Grievance form, available from office staff at any location. The client may write their grievance and give it to any staff person. This grievance should be signed by the client and dated.
By Mail by sending the Client Concern/Grievance form or a letter containing the information:
Santa Fe Recovery Center
2504 Camino Entrada
Santa Fe, NM 87507
For more information on SFRC’S civil rights program and questions around the procedures to file a complaint, please call 505-471-4985.
If information is needed in another language please contact us at 505-471-4985.
This statement acknowledges the company’s commitment to complying with Title VI of the Civil Rights Act and ensuring accessibility for everyone, including individuals with disabilities.